Serve your customer through all the channels they use, in an integrated and unified way.
All channels managed from the same platform
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Attention to WhatsApp messages from the OCC unified interface
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Possibility of sending and receiving links, photos, videos and .pdf files
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audio message player
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Customization of number of concurrent messages by agents
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Sending outgoing messages to contact lists with variable and personalized texts
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Official integration with WhatsApp Business API
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configurable automatic messages
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Canned Messages
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Spell check and typing indicator by language
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Configuration of self-service applications (ITR) with the ability to send photos, videos and files
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Configuration of bots with artificial intelligence for response automation
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Recording of audio messages online
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QnA Maker Knowledge Bases
Our years of experience in the public and private sector confirm us as specialists, andmore than 32 state entities trust us.
